We don't sell your data. No ads, no data brokers, no tracking for advertising. Some apps keep an account so features like sync can work — each policy below says exactly what that app stores.
1. Information we process
The information processed depends on whether you record a session, grant location permissions, or sign in.
Name and email address: account profiles and authentication through Clerk, including Google sign-in.
Fitness and skiing activity: session duration, speed, distance, elevation, and estimated ski runs and lift rides.
Precise location: GPS points and saved routes recorded during your skiing sessions.
Coarse location: approximate location processed by Clerk in connection with authentication.
Photos or videos: account profile pictures. Piste does not offer a public photo or video feed.
Other user content: custom names you give your sessions.
User identifiers: account IDs that associate saved recordings with their owner.
Other diagnostic data: authentication-related diagnostic information processed by Clerk.
Phone number collection is disabled in Piste’s current production authentication configuration. A developer support phone number is not a request for your phone number.
2. Why we use this information
These data categories are used for app functionality: recording and displaying skiing sessions, signing you in, associating recordings with your account, storing and synchronizing sessions, and operating reliable account services. Account and saved-session data are linked to you through your user ID; recordings made without signing in remain local until synchronized with an account.
We do not use these data for advertising-related tracking across other companies’ apps or websites. Recording a ski route is not advertising tracking. Piste has no advertising or public social-content features.
3. Location and background recording
Precise location access enables GPS recording. With the appropriate permissions, recording can continue while your screen is locked or Piste is in the background. Background location is used only during an active recording session.
The Background Sync preference controls cloud synchronization separately. Turning it off does not stop GPS recording with the screen locked. You can pause or end a recording in the app and change location permissions in your iPhone’s settings. Restricting permissions may prevent or limit recording.
4. Local storage and cloud synchronization
Recording is available without signing in. Sessions can be stored locally on your iPhone when offline. Signing in enables account-based cloud storage and synchronization through Supabase. Offline sessions retry synchronization when you reopen the app with an internet connection.
Your theme, measurement units, and synchronization preferences are retained to apply your choices when you reopen Piste. Uninstalling the app or removing its local data may delete recordings that have not synchronized.
5. Clerk, Supabase, and other service providers
We use Clerk for authentication and account profiles, and Supabase for cloud storage and synchronization. These providers process information needed to deliver their services and may also collect their own service, authentication, security, or diagnostic data under their applicable policies. If you choose Google sign-in, Google also processes information under its own policy.
Clerk Privacy Policy
Supabase Privacy Policy
Google Privacy Policy
We share information with these providers as needed for the app’s functionality, not for cross-company advertising tracking. Information may also be disclosed when legally required or necessary to protect users, rights, or the security of the service. Provider processing may occur outside your country of residence.
6. Retention and security
We retain account and saved-session information as needed to provide the service and meet applicable legal obligations. Local recordings remain on your device until removed. Provider retention and any legally required records may continue after a deletion request.
We use the account and storage protections provided by our service providers, but no storage or transmission method is completely secure. Keep your account secure and remember that GPS routes can reveal places you visit.
7. Your choices and rights
You can record without signing in, control location permissions, change background synchronization preferences, and rename or delete sessions in History. For account deletion or requests to access, correct, or delete your personal information, email support@snowstudios.app. We may need to verify your identity before acting on a request.
Depending on your location, you may have additional rights, including data portability, restrictions on processing, or the right to object. Where processing relies on consent, you may withdraw it. You may also raise concerns with your local data-protection authority. Some requests may be subject to legal exceptions.
8. Children’s privacy
Piste is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child under 13 has provided personal information, contact us so we can investigate and take appropriate action. Local laws may impose additional age or parental-consent requirements.
9. Changes and contact
We may update this policy as the app or its services change. The date above identifies the latest revision. We will provide additional notice where required by law.
For privacy questions, contact Samuel Snow, operating as Snow Studios, at support@snowstudios.app or visit Snow Studios support. See also our Terms of use.
Contact
Questions? Email support@snowstudios.app.
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